Elle TENS & Elle TENS Plus Machines Terms & Conditions

Elle TENS Plus Machine Hire Terms & Conditions

·      The TENS machine should only be used by the person named on the order for Hire. If someone else is placing the order, the name of the person who will be using the TENS machine should be mentioned in the Comments Box.

·      Please discuss your plan of using the TENS machine with your LMC/medical practitioner before hiring the TENS machine for use.

·      Please follow the instructions provided for using the TENS machine. 

·      Do not use near water such as in a bath, shower or pool – you must take the TENS machine off if you decide to use water in labour for pain relief or use water at the time of birth.

·      The success of the TENS machine cannot be guaranteed.

·      A full amount of $110 is payable to secure the hire booking. The returnable bond of $60 is refunded to you within 10 working days once the TENS machine is returned in good working order as provided to you at the time of Hire.

·      Delay in returning the TENS by the due date will result in you being charged $15 for each week or any part of a week over the hire period until the TENS is returned. Please Contact Us if there is an issue in returning the TENS machine on time.

·      If the unit is not returned for any reason you will be charged for that unit ($249). If the unit is returned incomplete, you are charged accordingly for the missing item/s.

·      The TENS unit must be returned in the postage bag provided. The bubble wrapping provided to cover the box must be used to protect the unit.

·      In the event of damage to, or loss of the TENS machine, the full retail value ($249) is payable to Howick Midwife Ltd by you.

·      The TENS machine is fully tested immediately prior to dispatch. However, the liability of Howick Midwife Ltd shall not exceed the rental charge.

·      You should check the contents of the hire pack upon receipt and familiarise yourself with the TENS machine and the instructions. Please advise Howick Midwife Ltd of any problems whatsoever immediately.

·      Howick Midwife Ltd accepts no responsibility where you failed to notify us of any problems and renders it impossible for Howick Midwife Ltd to take any corrective action.

·      In providing Howick Midwife Ltd with personal contact details and payment, you agree to these terms and conditions.

·      Howick Midwife Ltd is not accountable for any injury or damage sustained as a result of misuse.

·      In the event of a hire cancellation PRIOR to the TENS  machine being dispatched or picked up you will be refunded the full amount minus an administration fee of $15.

·      In the event of a hire cancellation AFTER the TENS machine has been dispatched or picked up NO REFUND can be made. If for any reason you give birth while the TENS machine is in transit to you please Contact Us 

·      No refund is given if Elle TENS Plus machine is not used, unclaimed, or otherwise.